Last updated: November 2, 2026
These Terms of Use (“Terms”) apply to your use of the Northwood Pizza website and to our menu, online ordering links, Club NWP rewards, coupons, promotions and social media contests. The website is operated by Northwood Pizza, LLC (“Northwood Pizza,” “we,” “us,” “our”), 4900 Irvine Blvd, Suite 105, Irvine, CA 92620. By using our website, you agree to these Terms. If you do not agree, please do not use the site.
1. Allergen notice
Please read before ordering if you have a food allergy.
Our kitchen handles common allergens, including wheat and dairy. Because ingredients are prepared and cooked in a shared kitchen, we can’t guarantee that any item is allergen-free. If you or anyone you are ordering for has a food allergy, please call us at (714) 838-2111 before ordering.
2. Menu, prices and photos
- Menu items, prices and specials can change at any time without notice.
- Photos on our website and social media are examples. Your order may look different.
- Items depend on availability. We may run out of an item or ingredient.
- If we make a mistake in a listed price or description, we may correct it.
3. Online ordering
Online orders are handled through our ordering provider, Adora, at northwoodpizza.adorapos.net. Payment is processed on Adora’s site, and Adora’s own terms and privacy policy apply to your payment and ordering account. Please check your order details before you submit them.
4. Club NWP rewards
Club NWP is our free loyalty program. You earn 1 point for every $1 you spend. Rewards are:
- 100 points: $5 off
- 200 points: $10 off
- 400 points: $20 off
Program rules:
- Points and rewards have no cash value.
- Points and rewards can’t be transferred or sold.
- Rewards can’t be combined with other promotions or coupons.
- We may change or end the program at any time.
Club NWP accounts are run through Adora. See our Privacy Policy for how program information is handled.
5. Coupons and promotions
- One coupon or promo code per order.
- Coupons and promotions have no cash value.
- They can’t be combined with other offers, coupons or Club NWP rewards.
- They expire as stated on the offer.
6. Gift cards
- Northwood Pizza gift cards don’t expire and have no fees, as required by California law.
- If your gift card balance is under $10, you can redeem it for cash on request (Cal. Civ. Code § 1749.5).
- Gift cards can’t be used to buy other gift cards.
- Gift cards can be used in store and for online orders.
- Please treat your gift card like cash. Lost or stolen cards may not be replaced.
7. Social media contests and giveaways
From time to time we run contests or giveaways on social media, such as Instagram prediction polls with coupon prizes. Unless a specific post says otherwise, these official rules apply:
- No purchase necessary. A purchase does not increase your chance of winning.
- Eligibility: open to legal residents of the United States who are 18 or older. Void where prohibited.
- How to enter: as described in the contest post, during the entry period stated in that post.
- How winners are chosen: as described in the post, either by random drawing from eligible entries or by correct answers to the poll or prediction. If more people qualify than there are prizes, winners are chosen at random from those who qualify.
- How winners are notified: by direct message or a reply from our official account. We will never ask you for payment or bank details to claim a prize.
- Prize: a Northwood Pizza coupon, as described in the post. Prizes have no cash value, can’t be transferred or exchanged, and follow our coupon rules above.
- Platform disclaimer: this promotion is in no way sponsored, endorsed, administered by or associated with Instagram, Meta or any other social media platform. By entering, you release the platform from any liability.
- We may cancel or change a contest if fraud, technical problems or other issues affect it.
8. Our content
Our name, logo, photos, text, graphics and other content on this website belong to Northwood Pizza, LLC or are used with permission. You may not copy, reuse or sell them without our written permission. You’re welcome to share links to our pages.
9. Website provided “as is”
We work to keep our website accurate and available, but it is provided “as is” and “as available,” without warranties of any kind, to the fullest extent allowed by law. We don’t promise the site will always be error-free or uninterrupted.
10. Limitation of liability
To the fullest extent allowed by law, Northwood Pizza, LLC is not liable for any indirect, incidental, special or consequential damages arising from your use of this website. Nothing in these Terms limits any rights you have under California law that cannot be waived.
11. Links to other websites
Our website links to other sites, such as our Adora ordering site, Google Maps, Instagram, Facebook and X. We don’t control those sites and aren’t responsible for their content or practices. Their own terms and policies apply.
12. Governing law
These Terms are governed by the laws of the State of California. Any dispute relating to these Terms or our website will be handled in the state or federal courts located in Orange County, California.
13. Changes to these Terms
We may update these Terms from time to time. We will post the new version on this page and change the “Last updated” date. Continuing to use the site after a change means you accept the updated Terms.
14. Privacy
Please read our Privacy Policy to learn how we collect and use personal information.
15. Contact us
- Email: info@northwoodpizza.com
- Phone: (714) 838-2111
- Mail: Northwood Pizza, LLC, 4900 Irvine Blvd, Suite 105, Irvine, CA 92620